Supporting Technical Information and Test Evidence
Supporting documentation for our stated product performance claims is maintained and made available with the applicable requirements of the Code for Construction Product Information (CCPI).
We recognise the importance of providing accurate, current and verifiable information to substantiate our product performance claims. As the manufacturer, we are responsible for explaining our products’ intended applications, design characteristics, performance claims and limitations, and ensuring supporting evidence is accurately represented in its proper technical context.
Some technical documentation, including test reports and assessments, may contain commercially sensitive information and proprietary intellectual property. We protect this information from unnecessary disclosure while meeting our CCPI obligations.
Requests for supporting technical information are handled in accordance with applicable CCPI requirements, taking into account the request’s purpose and scope. Where permitted, access may be provided through controlled disclosure, appropriate confidentiality arrangements or review by a suitably qualified independent third party.
Where further information is needed to verify product performance claims, we will work with the requester to identify an appropriate means of providing it while protecting proprietary information to the extent permitted.
Please submit your request using the form below. A member of our team will respond within 5 working days.
